6 Sub-dimensions · Click to expand L2 detailClic para expandir detalle L2
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› L2N2
L2 · Warehouse Operations & WMS
Layout design & slotting, WMS implementation, FEFO & lot traceability, labor management, and value-added services.
The operational foundation of the warehouse — the physical design, the systems, and the processes that determine whether the warehouse runs at 80 LPPH or 50 LPPH, at 99.9% inventory accuracy or 94%.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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Warehouse layout design & slotting optimization
Proximity-based slotting of high-velocity SKUs, the 9-quadrant slotting rules, and the semi-annual re-slotting program that keeps the layout aligned with the evolving portfolio.
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WMS implementation: receiving, put-away & inventory control
The full WMS value stack: ASN-based receiving, directed put-away, wave planning, cycle counting, and the ERP integration that makes the WMS a system of record.
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FEFO, lot traceability & quality management in the warehouse
FEFO as a hard WMS rule, lot traceability from reception to dispatch, COFEPRIS compliance for pharmaceuticals, and recall simulation exercises.
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Labor management & workforce planning in the warehouse
Engineered labor standards, LMS for real-time productivity tracking, the staffing model based on projected volume, and the incentive program that rewards top performers.
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Value-added services (VAS) & postponement in the warehouse
Kitting, labeling, repackaging, and serialization — and the postponement strategy that reduces total inventory by keeping products generic until the last moment.
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› L2N2
L2 · Order Management System (OMS/ATP/CTP)
OMS architecture & order routing, ATP & CTP, order prioritization & backorders, B2B EDI, and order analytics.
The decision layer that determines how each order is fulfilled — from which node serves it, to what is promised to the customer, to how conflicts are resolved when inventory is scarce.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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OMS architecture: order capture, routing & orchestration
The OMS as the orchestration layer above the WMS and TMS — managing the full order lifecycle, real-time ATP, and the routing logic that decides which node serves each order.
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ATP & CTP: real-time availability & promise management
Multi-node ATP that sees inventory in DCs, stores, in-transit, and in production — and the CTP extension for make-to-order environments.
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Order prioritization, allocation & backorder management
Priority rules for inventory allocation when demand exceeds supply, backorder management with accurate projected dates, and the root cause connection to inventory policy.
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B2B order management: EDI, vendor portals & contract compliance
EDI 850/855/856 processing, ASN compliance, customer OTIF SLAs with penalty management, and proactive OTIF risk alerts before the failure occurs.
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Order management analytics: fill rate, OTIF & service metrics
The 3-level order management analytics framework, perfect order rate as the composite service metric, and the financial translation that connects fill rate gaps to revenue at risk.
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› L2N2
L2 · Pick-Pack-Ship & Fulfillment Execution
Picking methods, packing station & cartonization, shipping execution & CFDI, same-day fulfillment, and fulfillment KPIs.
The physical execution layer — the processes that convert a committed order into a packed, labeled, and dispatched shipment with the correct product, quantity, and documentation.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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Picking methods: single, batch, wave & zone picking
The picking method selection framework — how order profile determines whether single, batch, wave, or zone picking minimizes cost and maximizes LPPH.
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Packing station design & cartonization optimization
Cartonization algorithms that select the smallest viable box per order, DIM weight economics, and the packing station layout that minimizes cycle time.
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Shipping execution: carrier booking, labeling & documentation
Automated carrier booking, the CFDI de Traslado + Carta Porte requirement in Mexico (mandatory since 2022), and scan-verification that prevents packages from being left behind.
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Same-day & express fulfillment operations
Same-day cut-off time design, Ship from Store economics for urban density, and fulfillment cycle time as the metric that determines viability of the same-day promise.
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Fulfillment KPIs: perfect order, DPMO & order cycle time
The fulfillment KPI framework by process, perfect order rate as the end-to-end quality metric, and DPMO for pharmaceutical-grade operations.
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› L2N2
L2 · Cross-Docking & Flow-Through
Cross-docking types, yard management & dock scheduling, retail flow-through, merge-in-transit, and vendor compliance.
The flow-through architecture — eliminating storage where it adds no value, synchronizing inbound and outbound flows, and designing the vendor compliance standards that make it all possible.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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Cross-docking design: direct, indirect & opportunistic
The three cross-docking models and their viability conditions — with the SKU selection criteria that determine where cross-docking generates value vs. where storage is still necessary.
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Yard management & dock scheduling
The YMS and appointment scheduling as the tools that eliminate yard congestion, reduce truck turnaround time, and maximize dock utilization.
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Flow-through for retail replenishment
The flow-through model for convenience store and supermarket replenishment — reducing DIO at the distribution node to near-zero for high-velocity SKUs.
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Merge-in-transit & consolidation hubs
The merge-in-transit model for multi-supplier order consolidation, synchronization requirements, and the protocol for managing the late arrival of a single component.
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Vendor compliance programs: SSCC, ASN & store-ready merchandise
SSCC barcode standards, ASN timeliness and accuracy, store-ready merchandise requirements, and the chargeback program that creates the financial incentive for supplier compliance.
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› L2N2
L2 · Warehouse Automation & AMR/Robotics
AMR & mobile robotics, ASRS, pick-to-light & voice-directed picking, conveyor & sorter systems, and automation ROI.
The technology layer that is transforming warehouse operations from labor-intensive to capital-intensive — with the business case framework that determines when, what, and how much to automate.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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AMR & mobile robotics: autonomous mobile robots in the warehouse
Goods-to-Operator, follow-me, and transportation AMRs — with the business case (LPPH improvement, headcount reduction, payback period) and the fleet utilization metric.
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Automated Storage & Retrieval Systems (ASRS)
Pallet ASRS, mini-load, and AutoStore — with the space utilization economics that justify the high capex when the m² cost is the binding constraint.
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Pick-to-light, put-to-light & voice-directed picking
Pick-to-light for fixed high-velocity zones, voice-directed picking as the highest ROI pick-assist technology for most operations, and the accuracy comparison by technology.
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Conveyor systems, sorters & warehouse control systems (WCS)
Crossbelt sorters for high-volume classification, the WCS that controls the automation infrastructure, and the sorter accuracy monitoring that detects barcode quality issues.
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Automation ROI, total cost of ownership & implementation roadmap
The full TCO of warehouse automation (capex + integration + maintenance + downtime), the 5-criteria decision framework, and the phased roadmap from voice-directed to ASRS.
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› L2N2
L2 · Warehouse KPIs, Metrics & Governance
KPI framework, space utilization & capacity planning, cost management & CI, S&OP integration, and safety & ESG.
The governance layer that makes warehouse performance explicit, accountable, and continuously improving — from the daily LPPH to the quarterly capacity review in the S&OP.
L3 Sub-componentsSubcomponentes L3 5 items · click to explore elementos · clic para explorar
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Warehouse KPI framework: operational, financial & service metrics
The 3-level warehouse KPI framework with the financial translation that connects LPPH and IA to cost per order and warehouse cost % of revenue.
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Space utilization & capacity planning
The 70–85% utilization target, SLOB elimination as the fastest capacity release tool, and the S&OP integration that detects capacity gaps with 6+ months of lead time.
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Warehouse cost management & continuous improvement
The warehouse cost structure (labor 60–70%), the kaizen methodology applied to warehouse processes, and cost per order as the composite financial KPI of warehouse efficiency.
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Warehouse S&OP integration & capacity governance
The warehouse as an active participant in the S&OP supply review — presenting capacity gaps and investment proposals with sufficient lead time.
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Warehouse safety, compliance & ESG in logistics operations
TRIR as the most important KPI, NOM-006 and NOM-009 compliance, the behavior-based safety program, and the electric forklift transition as the highest-impact ESG initiative.
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